Interactions is changing the way leading companies communicate with their customers by transforming frustrating customer care experiences into productive conversations. The company delivers conversational customer sales, service, and support solutions based on their patented Adaptive-Understanding™ technology that seamlessly integrates human and artificial intelligence. Interactions' award-winning enterprise customer care solutions have successfully handled well over one billion transactions to date while dramatically improving customer experience and delivering real savings to the most well-known organizations in the world.
Check out Interaction's blog here: http://www.interactions.net/resources/blog/
Jobs at Interactions: http://www.interactions.net/careers/